Lifetime limited warranty.

We offer a limited lifetime transferable warranty for all our products manufactured by Subsea sports [reels and backplates, and stabilizers only] against defects in materials or workmanship affecting the quality and function of its products when used in the correct manner.

Products must not have been misused, improperly set-up, or been abused for this warranty to apply.  Customer is never to disassemble the product.  Our products are assembled within specific design and manufacturing procedures.  The determination is solely ours and its obligation will be to repair or replace the defective product.

Purchaser determines suitability of all product usage and assumes all risk and liability.  Neither the seller or manufacturer shall be held liable for any injury, loss or damage from use of the product.
 
Please contact us for a written return authorization before sending anything back.  No credits of any kind will be offered without such authorization.

Customer is responsible for all shipping TO us at Subsea Sports.  Upon our determination of warranty repair/replacement, Subsea Sports will pay for the return shipping (US only).

Replacement Program

Subsea Sports extends a discounted replacement price to the original purchaser of any new reel.   Should you loose your reel on a dive, contact us directly using this form.  Once approved, the customer will receive a 20% single use, single item, discount code for any reel model.

We are committed to providing well made, well designed solutions at very competitive prices.
 
We are very proud to be an American manufacturer with an extraordinary reputation for quality, value and reliability. We source the finest quality components, and because we manufacture in the U.S., our supply chain
is shorter,  and “greener”.
 
Standard catalog items are made with tools and dies, ensuring consistency and proper component fit.  For custom products, we prepare job folders with all pertinent specifications, cut sheets, etc. that travel with the job as it goes from one department to another.
 
Final quality assurance occurs in final assembly prior to packing.
 
We employ an experienced workforce and our staff has a very strong work ethic from top to bottom.  We strive to provide reliable and timely service.  All of us have a CAN DO attitude and we are proud of our quality and performance levels.
 
Our courteous and friendly sales staff anxiously look forward to working
with you.  

Our bottom line is we want you diving with our product, and diving safely!

Thank you for choosing Subsea Sports.